Terms of Service

At HOMEVO, we aim to provide a reliable and convenient online shopping experience. By accessing or using our website, you agree to the following Terms of Service.

1. General

By using the HOMEVO website, you confirm that you have read, understood, and agreed to these terms. If you do not agree with these terms, please do not use our website.

2. Products & Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and availability displayed on our website are accurate.

Minor differences in product color, appearance, size, packaging, or finish may occur due to lighting, photography, screen settings, or manufacturer variations.

3. Pricing & Availability

All prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.

Product prices and availability may change without prior notice.

In the event of an obvious pricing or product information error, HOMEVO reserves the right to correct the error and, where necessary, cancel the affected order.

4. Orders & Order Confirmation

After placing an order, you may receive an order confirmation through the contact information provided at checkout.

For Cash on Delivery orders, HOMEVO may contact you by phone or WhatsApp to confirm the order before dispatch.

We reserve the right to refuse or cancel an order in cases including incorrect customer information, suspected fraudulent activity, product unavailability, or other legitimate circumstances.

5. Cancellation

Customers may request cancellation of an order before it has been dispatched.

Once an order has been dispatched, cancellation may no longer be possible.

To request cancellation, contact us as soon as possible at 03152290102.

6. Payment

HOMEVO may offer Cash on Delivery and Bank Transfer as payment options.

For Bank Transfer orders, payment must be successfully verified before the order is processed or dispatched.

Customers are responsible for providing accurate payment information where required.

7. Shipping & Delivery

Standard delivery charges are Rs. 250 unless otherwise stated.

Orders are generally delivered within 3–5 working days after confirmation. Delivery times may vary depending on location, courier availability, weather, public holidays, or other circumstances beyond our control.

Customers are responsible for providing a complete and accurate delivery address and contact information.

8. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are subject to our Return & Refund Policy.

Eligible damaged, defective, or incorrect products may qualify for exchange within 7 days of delivery, subject to our policy requirements.

An unboxing video is mandatory for claims involving damaged, defective, or incorrect products.

Change-of-mind returns or exchanges are not accepted.

9. Customer Responsibility

Customers are responsible for reviewing product details, selecting the correct product or variant, and providing accurate contact and delivery information before placing an order.

10. Intellectual Property

All content on the HOMEVO website, including logos, product images, graphics, text, product descriptions, and other materials, is owned by or licensed to HOMEVO and may not be copied, reproduced, modified, or distributed without permission.

11. Limitation of Liability

HOMEVO will make reasonable efforts to provide accurate product information and reliable services. However, we are not responsible for delays, interruptions, or circumstances beyond our reasonable control, including courier delays, natural events, technical issues, or other unforeseen circumstances.

12. Changes to These Terms

HOMEVO reserves the right to update or modify these Terms of Service at any time. Changes will become effective when posted on this page.

13. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

HOMEVO
Phone / WhatsApp: 03152290102
Email: homevo.pk@gmail.com