Shipping & Delivery Policy

At HOMEVO, we aim to provide a smooth and reliable delivery experience across Pakistan.

1. Delivery Charges

A standard delivery charge of Rs. 250 applies to orders across Pakistan unless otherwise stated at checkout.

2. Delivery Time

Orders are generally delivered within 3–5 working days after order confirmation.

Delivery times may vary depending on the delivery location, courier availability, weather conditions, public holidays, or other unforeseen circumstances.

3. Order Processing

Orders are processed after confirmation.

For Cash on Delivery orders, our team may contact you by phone or WhatsApp to confirm your order before dispatch.

Bank Transfer orders will be processed after successful payment verification.

4. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including:

• Full name

• Active phone number

• City

• Area/locality

• Complete delivery address

HOMEVO is not responsible for delivery delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

5. Order Cancellation

Orders can be cancelled before dispatch by contacting us as soon as possible.

Once an order has been dispatched, cancellation may no longer be possible.

6. Delivery Delays

While we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to courier operations, weather, public holidays, high order volumes, or circumstances beyond our control.

7. Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact HOMEVO within 7 days of delivery.

An unboxing video is mandatory for damaged, defective, or incorrect-product claims. Please refer to our Return & Refund Policy for complete details.

8. Contact Us

For any questions regarding shipping or delivery, please contact:

HOMEVO
Phone / WhatsApp: 03152290102
Email: homevo.pk@gmail.com